Regent Web Login (RWL) and WebAdvisor FAQ
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Welcome
The Regent Web Login is a single username and password that enables you to access various College systems and websites. It is like a master key that opens many different doors. As of Fall 2009, the following systems can be accessed using the RWL: WebAdvisor student system, the Library system, and the RCSA computer lab. In the future, the RWL will also work for the Courses and Student Services website (Moodle) and the Alumni Mosaic website.
Contact Information
If you have questions about the Regent Web Login or WebAdvisor that are not answered in this document, please contact helpdesk@regent-college.edu. You may also visit our helpdesk in the library.
Glossary
Here are some definitions of common terms used by WebAdvisor:
- Student Number: Your 7-digit student number. I.E. 0200123
- Regent Web Login: Your unique ID for accessing WebAdvisor.
Applying for a Regent Web Login
RWL accounts are available to Regent Students, Alumni, Faculty and friends. To apply for an account, you will need to complete the [RWL Application] and submit it, with valid picture ID, to the Student Services Desk at Regent College.
Password Requirement
Your password must be 6 to 9 characters with both letters and numbers.
Logging In
You will need to login before accessing WebAdvisor. Click on the "Log In" menu item on the top left of the menu bar.
Retrieving your Hint
Use this form to retrieve your hint. You will need to enter your Regent Web Login name and click Submit. If you did not set a hint when you first logged in to WebAdvisor, or if you can still not remember your password, you can reset it using the "Reset my Password" form.
If you have forgotten your Regent Web Login name, please use the "What's my Regent Web Login?" form to retrieve it. You will need your Regent student number.
If you are still unable to login, please contact itsupport@regent-college.edu.
Click here to retrieve your password hint
Resetting your Password
If you have forgotten your password, and displaying your hint has not helped, you may reset your password by clicking on "What's my Password?" in the submenu of the main page. Your password must be 6 to 9 characters with both letters and numbers.
You will need to enter your last name and Regent student number. Then click Submit to have a new password sent to your e-mail address.
For security reasons we can only send a new password to an e-mail address that we already have on file. You cannot edit or submit a new e-mail address via WebAdvisor.
If you still have trouble logging in to WebAdvisor, or would like to sign up, please visit the Student Services desk with valid picture ID.
Click here to reset your password
Retrieving your Regent Web Login
Your Regent Web Login name, temporary PIN, and login instructions should have been e-mailed to you when you applied for your Regent Web Login.
If you have forgotten your Regent Web Login name you can retrieve it with your last name and Student ID. Click on "What's my Regent Web Login?" from the main menu. You must enter your last name and Student #, then click Submit to display your Regent Web Login name.
Note that this form does not create or request a Regent Web Login. If you do not have one, please apply for a Regent Web Login.
Click here to retrieve your web login
Remembering your Regent Web Login
WebAdvisor does not "remember" your Regent Web Login each time you want to log in. Your browser may offer this function.
Changing your Address
This form displays your preferred address. Any changes you make will first be verified by Regent before it is used for contacting you. If you have not set your preferred address with WebAdvisor before, then your preferred phone number and e-mail address may not appear. The Effective Start field (MM/DD/YYYY) indicates when you want us to start using this new address information. If you do not fill out this field we will assume that the address change should take effect immediately. The Effective End field (MM/DD/YYYY) is provided for you to indicate when this new address will no longer be valid. This field should be used when you will only be at the new address for a certain period of time (e.g., vacation address, sabbatical address). Please remember to always provide us with a current address.
Alternatively, you can fill out an Address Change form at the Student Services desk.
Note: You have complete control over your e-mail address. Any changes you make in that field will take effect immediately. However, please allow five business days for us to update our mailing lists.
(Financial) Account Summary
This form presents your outstanding accounts receivable balance with Regent as follows:
- Balance Forward (if any) represents the sum of all past invoices less any past payments. Past invoices include outstanding registration charges and fees. Regent may include other types of outstanding charges as well.
- Current Charges represents the sum of all invoices defined by your institution as current, including any credit and adjusting invoices. Current invoices include registration charges and fees. Regent may include other types of charges as well.
- Total Charges represents the sum of the Balance Forward amount (if any) and the Current Charges.
- Student Payments represents the sum of current cash receipts, deposits allocated to current invoices, payments transferred from another term, and payroll deductions.
- Financial Aid Payments represents the sum of all current financial aid payments credited to your account.
- Financial Aid Remaining represents the amount of financial aid that remains to be paid for the current timeframe. The actual amount paid is dependent on conditions of your enrolment and eligible charges.
- Sponsor Payments represents the sum of all sponsor payments, such as from tuition reimbursement plans, allocated to current invoices.
- Payment Plans (Deferred Amounts) represents the sum of all amounts deferred on payment plans for the current timeframe, as defined by your institution.
- Total Payments and Deferred Amounts represents the sum of Student Payments, Financial Aid Payments, Sponsor Payments, and Payment Plans (Deferred Amounts). Financial Aid Remaining may also be included in this amount.
- Refunds represents the sum of current refund payments.
- Total Amount Currently Due represents the amount currently due. This is the sum of Total Charges less all payments made to your account. Payments include Total Payments and Deferred Amounts, as well as Refunds. Financial Aid Remaining may also be deducted from the Amount Currently Due.
- Amount Not Currently Due (if any) represents the sum of future invoices less the sum of all future payments, including Student Payments, Financial Aid Payments, Sponsor Payments, and Payment Plans (Deferred Amounts). Financial Aid Remaining may also be included in future payments. Future invoices include registration charges and fees. Regent may include other types of future charges as well.
Note: Please allow at least five business days for any changes to appear on your account.
Account Summary By Term
Regent Terms
There are five different terms you may see when viewing your Account Summary by Term:
- 2008FA = Fall term 2008 (Sep - Dec)
- 2009WI = Winter term 2009 (Jan - Apr)
- 2009SP = Spring term 2009 (May - Jun)
- 2009SS = Summer term 2009 (July - Aug)
- 2009SUR = Spring/Summer Continuing Studies courses (May - Aug)
Academic Profile
WebAdvisor displays your current academic profile at Regent College. If you have questions about this information, you can complete a Transcript Inquiry form or submit an appeal at the Student Services desk.
Grade Point Average By Term
Use this form to display your grade point average by term for the selected course level and term. You can print this information using your browser.
Transcript
WebAdvisor allows you to view some of the data from your actual transcript. It does not include information such as your date of admission, thesis title, or awards. If you have questions about your transcript please fill out a Transcript Inquiry form available at Student Services. Please make your official/unofficial transcript requests by filling out a [Transcript Request] and submitting it to the Student Services Desk.
Selecting a Course Level
Please select the level of courses you would like to display, either Graduate or CCS (Certificate of Christian Studies). The following screen will show all of your courses of that level regardless of degree granted.
Understanding your Transcript
The Transcript form displays your transcript, based on the course level you selected. You can print this screen using your browser's print features. Click OK to return to the menu.
This form presents the following information:
- Course Section includes both the course label (area of study and level) and section information, which is usually defaulted to "A" for on-campus courses that only have one section (using other letters if it is a multiple-section course), "AUD" for Continuing Studies courses, "AU" for audit-only sections, "CX" for comprehensive exam, "GS" for guided study, "TH" for thesis, "TC" for thesis continuation, and "ET" for extended thesis continuation.
- Title is the title of the course. Continuing Studies courses are usually prefaced with "AC:" in the title. Due to space restrictions abbreviations are sometimes used (I.E. Sem = Seminar; NT = New Testament, etc).
- Grade is the final grade for a course. These are usually provided by the Faculty to the Registrar's Office in the following term . Please see the Academic Catalogue for details on appeals and a description of the grade schedule.
- Credits is the assigned credit value of the course. This is not necessarily the same value that you attempted for the course. An incomplete, ungraded, or failing grade will give a credit value of "0." However, note that audit and other zero-credit courses will also have a credit value of "0." One credit represents 45 hours of course work.
- CEU are Credit Equivalent Units, which Regent does not use.
- Total Earned Credits is the cumulative total of all course credits, including transferred courses.
- Total Grade Points is the cumulative grade points, which is used to calculate the Cumulative GPA.
- Cumulative GPA is the cumulative Grade Point Average.
Grade Scheme
The grade scheme is as follows: (Please consult the latest academic catalogue for the official version)
- A + or A = 4.0
- A- = 3.7
- B+ = 3.3
- B = 3.0
- B- = 2.7
- C+ = 2.3
- C = 2.0
- C- = 1.7
- F or N = 0
- Blank = Still in progress; AG = Aegrotat (Ungraded pass); AU = Audit; EX = Extension; P = Pass; R = Retake; W = Withdrawn
Note: If you have questions about your transcript please fill out a Transcript Inquiry form available at Student Services.
Concentration
If you have not yet declared a concentration you may do so by submitting a program change from to the Student Services Desk. The form is available in electronic format at [Regent College - Schedules and Forms]
My Class Schedule
The Schedule form displays your schedule for the term you selected. You can click on any course name and title listed on your schedule to see more detailed information for that course section. You may print your schedule using the print capability of your browser.
Note: Once you have received a grade in a course it will no longer appear on your schedule. Your complete course history is available on your transcript.
My Profile
Use the My Profile form to review your personal and academic information. If any of the information displayed is incorrect, please submit a Name Change/Address Change Form or Program Change Form to the Student Services desk. You can also change your contact information using the Address Change page in the User Account section of WebAdvisor.
You can also click on the links at the bottom of this form to review other personal or academic information.
Linking your RWL and Library Account
To link your RWL account to your Library account, please click the link below and fill out the form.
http://webadvisor.regent-college.edu/wafaq/link2library.wa
Errors with WebAdvisor
Users of Internet Explorer 8 may recieve error messages when viewing the WebAdvisor page. To fix: put Internet Explorer 8 into "compatibility mode". Simply click the "Compatibility View" button next to the refresh button (by default) and then refresh the page. This should allow WebAdvisor to function like it was rendered through IE7.
Help Desk
If you need help, visit the IT help desk in the library Monday through Friday. The IT help desk operates when classes are in session. The hours for Winter Term 2010 are:
- Monday: 11am - 12pm
- Tuesday: 1pm - 2pm
- Wednesday: 11am - 12pm
- Thursday: 1pm - 2pm
- Friday: 1pm - 2pm
You can also email helpdesk@regent-college.edu at any time.