Regent Login (RWL) and WebAdvisor FAQ



Contact Information

If you have questions about the Regent Login that are not answered in this document, please submit Helpdesk request form, Click here for Helpdesk request form. You may also visit our Helpdesk.


Here are some definitions of common terms used by WebAdvisor:

  • Regent ID: Your 7-digit student number. I.E. 0200123
  • Regent Login: Your unique ID for accessing REGIS & moodle.

Regent Login (RL)

All those who have applied for admission to Regent College or who have ever registered for a course at Regent College are eligible to have a Regent Login. You will need a Regent Login to access REGIS (our online course registration system), Moodle (our learning management system with course materials), online financial aid application, your Library account, and the computer lab.

Reset your password

To reset your password, enter the email used for your admission application.
Click here to reset your password

If you need assistance to update your email in order to reset your password, please submit helpdesk request form, and under "issue", select "Update email".
Click here to update your email

Retrieving your Regent Login

Your Regent Login name, temporary password, and login instructions should have been e-mailed to you when you applied for your Regent Login. If you have forgotten your Regent Login name, try logging to REGIS with your email address registered with Regent and you can retrieve your Regent Login. 

If you have changed your email, please submit a helpdesk request form and under "Issue", select "Update email address". To verify your identity, you will need to submit your date of birth, residential address and telephone. If there are any changes to residential address or telephone, please email to update your particulars before proceed to retrieving login.  

Changing your Address

This form displays your preferred address. Any changes you make will first be verified by Regent before it is used for contacting you. If you have not set your preferred address with WebAdvisor before, then your preferred phone number and e-mail address may not appear. The Effective Start field (MM/DD/YYYY) indicates when you want us to start using this new address information. If you do not fill out this field we will assume that the address change should take effect immediately. The Effective End field (MM/DD/YYYY) is provided for you to indicate when this new address will no longer be valid. This field should be used when you will only be at the new address for a certain period of time (e.g., vacation address, sabbatical address). Please remember to always provide us with a current address.

Alternatively, you can fill out an Address Change form at the Student Services desk.

Note: You have complete control over your e-mail address. Any changes you make in that field will take effect immediately. However, please allow five business days for us to update our mailing lists.

(Financial) Account Summary

This form presents your outstanding accounts receivable balance with Regent as follows:

  • Balance Forward (if any) represents the sum of all past invoices less any past payments. Past invoices include outstanding registration charges and fees. Regent may include other types of outstanding charges as well.
  • Current Charges represents the sum of all invoices defined by your institution as current, including any credit and adjusting invoices. Current invoices include registration charges and fees. Regent may include other types of charges as well.
  • Total Charges represents the sum of the Balance Forward amount (if any) and the Current Charges.
  • Student Payments represents the sum of current cash receipts, deposits allocated to current invoices, payments transferred from another term, and payroll deductions.
  • Financial Aid Payments represents the sum of all current financial aid payments credited to your account.
  • Financial Aid Remaining represents the amount of financial aid that remains to be paid for the current timeframe. The actual amount paid is dependent on conditions of your enrolment and eligible charges.
  • Sponsor Payments represents the sum of all sponsor payments, such as from tuition reimbursement plans, allocated to current invoices.
  • Payment Plans (Deferred Amounts) represents the sum of all amounts deferred on payment plans for the current timeframe, as defined by your institution.
  • Total Payments and Deferred Amounts represents the sum of Student Payments, Financial Aid Payments, Sponsor Payments, and Payment Plans (Deferred Amounts). Financial Aid Remaining may also be included in this amount.
  • Refunds represents the sum of current refund payments.
  • Total Amount Currently Due represents the amount currently due. This is the sum of Total Charges less all payments made to your account. Payments include Total Payments and Deferred Amounts, as well as Refunds. Financial Aid Remaining may also be deducted from the Amount Currently Due.
  • Amount Not Currently Due (if any) represents the sum of future invoices less the sum of all future payments, including Student Payments, Financial Aid Payments, Sponsor Payments, and Payment Plans (Deferred Amounts). Financial Aid Remaining may also be included in future payments. Future invoices include registration charges and fees. Regent may include other types of future charges as well.

Note: Please allow at least five business days for any changes to appear on your account.

Account Summary By Term

Regent Terms

There are five different terms you may see when viewing your Account Summary by Term. For example:

  • 2008FA = Fall term 2008 (Sep - Dec)
  • 2009WI = Winter term 2009 (Jan - Apr)
  • 2009SP = Spring term 2009 (May - Jun)
  • 2009SS = Summer term 2009 (July - Aug)
  • 2009SUR = Spring/Summer Continuing Studies courses (May - Aug)

Academic Profile

WebAdvisor displays your current academic profile at Regent College. If you have questions about this information, you can complete a Transcript Inquiry form or submit an appeal at the Student Services desk.

Grade Point Average By Term

Use this form to display your grade point average by term for the selected course level and term. You can print this information using your browser.


WebAdvisor allows you to view some of the data from your actual transcript. It does not include information such as your date of admission, thesis title, or awards. If you have questions about your transcript please fill out a Transcript Inquiry form available at Student Services. Please see Current Students

Selecting a Course Level

Please select the level of courses you would like to display, either Graduate or CCS (Certificate of Christian Studies). The following screen will show all of your courses of that level regardless of degree granted.

Understanding your Transcript

The Transcript form displays your transcript, based on the course level you selected. You can print this screen using your browser's print features. Click OK to return to the menu.

This form presents the following information:

  • Course Section includes both the course label (area of study and level) and section information, which is usually defaulted to "A" for on-campus courses that only have one section (using other letters if it is a multiple-section course), "AUD" for Continuing Studies courses, "AU" for audit-only sections, "CX" for comprehensive exam, "GS" for guided study, "TH" for thesis, "TC" for thesis continuation, and "ET" for extended thesis continuation.
  • Title is the title of the course. Continuing Studies courses are usually prefaced with "AC:" in the title. Due to space restrictions abbreviations are sometimes used (I.E. Sem = Seminar; NT = New Testament, etc).
  • Grade is the final grade for a course. These are usually provided by the Faculty to the Registrar's Office in the following term . Please see the Academic Catalogue for details on appeals and a description of the grade schedule.
  • Credits is the assigned credit value of the course. This is not necessarily the same value that you attempted for the course. An incomplete, ungraded, or failing grade will give a credit value of "0." However, note that audit and other zero-credit courses will also have a credit value of "0." One credit represents 45 hours of course work.
  • CEU are Credit Equivalent Units, which Regent does not use.
  • Total Earned Credits is the cumulative total of all course credits, including transferred courses.
  • Total Grade Points is the cumulative grade points, which is used to calculate the Cumulative GPA.
  • Cumulative GPA is the cumulative Grade Point Average.

Grade Scheme

The grade scheme is as follows: (Please consult the latest academic catalogue for the official version)

  • A + or A = 4.0
  • A- = 3.7
  • B+ = 3.3
  • B = 3.0
  • B- = 2.7
  • C+ = 2.3
  • C = 2.0
  • C- = 1.7
  • F or N = 0
  • Blank = Still in progress; AG = Aegrotat (Ungraded pass); AU = Audit; EX = Extension; P = Pass; R = Retake; W = Withdrawn

Note: If you have questions about your transcript please fill out a Transcript Inquiry form available at Student Services.


If you have not yet declared a concentration you may do so by submitting a program change from to the Student Services Desk. Please see Current Students

My Class Schedule

The Schedule form displays your schedule for the term you selected. You can click on any course name and title listed on your schedule to see more detailed information for that course section. You may print your schedule using the print capability of your browser.

Note: Once you have received a grade in a course it will no longer appear on your schedule. Your complete course history is available on your transcript.

My Profile

Use the My Profile form to review your personal and academic information. If any of the information displayed is incorrect, please submit a Name Change/Address Change Form or Program Change Form to the Student Services desk. You can also change your contact information using the Address Change page in the User Account section of WebAdvisor.

You can also click on the links at the bottom of this form to review other personal or academic information.

Errors with WebAdvisor

Users of Internet Explorer 8 may recieve error messages when viewing the WebAdvisor page. To fix: put Internet Explorer 8 into "compatibility mode". Simply click the "Compatibility View" button next to the refresh button (by default) and then refresh the page. This should allow WebAdvisor to function like it was rendered through IE7.

Help Desk

If you need help, visit the IT help desk in the library Monday through Friday. The IT help desk operates when classes are in session. for more information including hours see the Helpdesk in the library

You can also email at any time.